Acceptable Use Policy

Continuum Hosting's Acceptable Use Policy ('AUP') is provided to give our customers and users a clear understanding of what Continuum Hosting expects of them while using the service. All users of Continuum Hosting's Internet service must comply with this AUP. Use of Continuum Hosting Service constitutes acceptance and agreement to Continuum Hosting's AUP.

It is your responsibility to ensure your compliance with all applicable provisions of this AUP. If you have any comments or queries, or there is any provision that you do not understand, please feel free to email any enquiry to us at: abuse@c--h.co.uk

We will investigate suspected or alleged breaches of this AUP and in doing so we will endeavour to act reasonably and fairly at all times. If you are found to have breached the Acceptable Use Policy Continuum Hosting reserves the right to take whatever action we deemed appropriate including suspending or cancelling all services provided by Continuum Hosting. Continuum Hosting reserves the right to remove individual files from a customers Virtual Server as an alternative to suspending the server, when material is found that breaches the AUP. Continuum Hosting reserves the right to act without giving the customer notice. Continuum Hosting also reserves the right to refuse service and/or access to its network to anyone.

Continuum Hosting reserves the right to run automated, or manual scans of Customers Virtual Servers to check for Compliance with this AUP (e.g. scanning for open mail relays, or open proxy servers etc.)

Continuum Hosting shall not be held liable for any loss however occasioned as a result of the suspension, removal or unavailability of material stored on Continuum Hosting's service.

If you wish to make a complaint with regard to this AUP, please ensure that you do so via email to abuse@c--h.co.uk. If your complaint is in regards to email that you have received from a Continuum Hosting customer then please include the email with all email headers. If you are reporting abusive web content then please include the full URL that you are referring to. If you are reporting abusive access or port scanning of one of your machines then please enclose all relevant log files.

Specific conditions

1. You must not publish, store, email, or make available any material, or perform any activity which is illegal under UK law.

• Unauthorised access to a computer system is an offence under UK law. You should be sure that you are authorised to access any machine before you access it.
• You should also be careful not to post material which infringes others' copyright or could be considered defamatory as this is also an offence under UK law.
• Some classes of pornography or other adult content are also illegal under UK law.
• Threatening behaviour or incitement to violence are also likely to be illegal under UK law.
• Commercial websites may be subject to the 'distance selling' laws in the UK.
• Attempting to impersonate any person by using forged headers, network addresses, or other identifying information is prohibited
• You may not run 'scanning' software which accesses remote machines or networks, or send packets or data to any machine which are deliberately constructed so as to adversely affect the remote machines or networks without the explicit permission of the operators of those remote machines or networks. You may not probe Continuum Hosting's network without written consent.
• Use of the Continuum Hosting service to transmit unsolicited bulk e-mail, or Usenet messages, is expressly prohibited. Customers may be requested to demonstrate that any email is solicited, and that they honour opt-out requests.  Double opt-in procedures where the email recipient has to respond to an initial email and confirm that they wish to receive email on an ongoing basis is required.
• Your Virtual Server must be configured to prevent others exploit it in a way that would breach the AUP. Among other things 'open proxy servers', and 'open mail relays' are explicitly prohibited under this term.
• Monitoring, or attempting to monitor, any data or traffic on any network or system without the authorization of the system owner is prohibited.
• Sending bulk email, or any other type of communication in an attempt to exhaust any resource such as Disk space, memory, CPU capacity or network connectivity is prohibited.
• Sending email or hosting content promoting financial scams such as 'Make Money Fast', 'Ponzi' or '419 advanced fee' scams is strictly prohibited
• Customers are prohibited to host websites or services on their server that support spammers or botnets. Customers are also prohibited to host any site or service that causes any of our IP space to be listed in any of the various Spam or abuse Databases. Storing downloadable email lists is also prohibited unless all the email owners have consented to be on such a list.
• You may not host malicious content such as worms, viruses, pre-packaged exploit code, or address harvesting software.
• You are responsible for your web site, and must ensure that you have permission to host any copyrighted works.
• You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your web site.
• All personal information collected and stored must be processed in accordance with the Data protection act.
• Any conduct or content that is likely to result in retaliation against the Continuum Hosting network, systems, employees, officers or other agents, including engaging in behaviour that results in any server being the target of a denial of service attack (DoS).
• Continuum Hosting reserves the right to remove any content that we deem to be Highly Objectionable, or borderline illegal.
• All software connection to other systems must conform to all relevant IETF (Internet Engineering Task Force) standards, to minimise the chance harm being caused to remote systems by faulty data and protocols.

Continuum reserves the right to revise this AUP on occasion and apply it immediately as it not possible to codify exactly what constitutes “acceptable use” and “unacceptable use”. Understanding of what is acceptable tends to be informal and evolve over time. As the internet is a collection of privately owned networks that interconnect by consent it is essential that Continuum Hosting maintains a good reputation for dealing with network abuse. A poor reputation could impair Continuum's ability to provide a good internet connection.

Special Offers
Special offers such as discount or credit is only to be used with Continuum Hosting. Exchanging special offer benfits of any kind for cash is not allowed.